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More often than not, media attention regarding care homes is focused on the negative, rather than the many positives, discouraging to everyone who lives in, visits or works in care homes.
‘Magic Moments’ is the name given to examples of kind, compassionate, creative and heart-warming stories of good practice in care homes. Such moments were often ‘hidden’ and did not feature in the written care plans. However, when these stories were shared and discussed, they encouraged and inspired others to create their own ‘magic moments’ in ways that care plans, rules and regulations never could.
